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Zendesk Data Pipeline

Sync tickets, users, organizations, and satisfaction ratings. Complete customer support analytics pipeline for service optimization.

Zendesk Integration Features

Comprehensive support analytics connector for customer service insights

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Ticket Data

Extract all ticket information including status, priority, tags, and custom fields with complete audit trail history.

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User Profiles

Import user and agent profiles with roles, permissions, and activity data for comprehensive support team analysis.

Satisfaction

Sync customer satisfaction ratings, CSAT scores, and feedback data for service quality measurement.

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Custom Fields

Import all custom fields, dropdown values, and metadata with automatic type detection and mapping.

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SLA Tracking

Extract SLA policies, targets, and breach data for comprehensive service level monitoring and reporting.

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Conversations

Import ticket comments, email threads, and internal notes for complete conversation history analysis.

Why Choose Our Zendesk Integration?

Built for support teams with customer service-specific optimizations

  • Complete ticket lifecycle tracking
  • Multi-brand and sandbox support
  • Agent performance analytics
  • Knowledge base article metrics
  • Automation and trigger data
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Setup Time

3 min

From connection to first data sync

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